Wireless Sales Manager
3 weeks ago
We are seeking a highly skilled Wireless Sales Manager to lead our retail team and drive sales excellence in the wireless sector. As a key member of our team, you will be responsible for overseeing daily operations, managing a team of sales associates, and implementing effective sales strategies to meet and exceed sales targets.
Key Responsibilities- Oversee daily operations of the wireless department, ensuring smooth and efficient service delivery
- Manage and supervise a team of sales associates, including scheduling, training, and performance evaluation
- Drive sales targets and performance goals by motivating the team and implementing effective sales strategies
- Maintain an in-depth knowledge of all products and services offered and ensure the team is also well-informed
- Monitor inventory levels and ensure all products are adequately stocked and displayed according to company standards
- Oversee customer inquiries, resolving issues, and ensuring a high level of customer satisfaction
- Conduct regular team meetings to update staff on new sales targets, promotional activities, and operational changes
- Analyze sales figures, forecast future sales, and adapt strategies to market trends
- Coordinate with the marketing department to implement promotional campaigns and sales initiatives
- Ensure compliance with all company policies and procedures as well as legal regulations
- Manage the department budget, including labor costs, supplies, and other expenses
- Maintain cleanliness and organization within the sales area to provide a pleasant shopping environment
- Report to upper management on sales results, potential customer issues, and the overall performance of the department
- Minimum 2 years of retail management experience in wireless or electronics
- Demonstrated ability to drive team performance, sales results, and service quality
- Strong communication and presentation skills, essential for effective leadership and customer interactions
- Excellent customer service skills, with a proactive approach, attention to detail, and problem-solving capabilities
- Physical ability to lift 30-50 pounds
- Capability to stand or walk for extended periods during shifts
OSL Retail Services is a dynamic and people-centric company excelling in outsourced sales services for North America's leading Fortune 500 firms. We offer an exceptional benefits package, a dynamic environment prioritizing people, and the unsurpassed opportunity to learn, grow, and thrive.
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