Hospitality Professional
3 weeks ago
About Us: At Lake Erie Corral, LLC dba Golden Corral, we strive to make dining affordable and pleasurable for our guests. We're seeking a highly skilled Hospitality Professional who will ensure guest satisfaction by following the Eight Steps of Service and promoting a positive public relations experience.
Job Summary: As a key member of our team, you'll be responsible for ensuring a clean and neat appearance, maintaining a positive attitude, and providing exceptional customer service. Your role will involve practicing positive public relations, being aware of guests' needs, and making their experience pleasurable.
Key Responsibilities:
- Guest Satisfaction: Ensure guest satisfaction and promote return visits by following the Eight Steps of Service.
- Positive Public Relations: Practice positive public relations through ensuring our restaurant is welcoming and an inclusive environment for all guests.
- Guest Needs Awareness: Be aware of the guests' needs and work to make their experience pleasurable.
- Teamwork: Promote teamwork by assisting other servers to ensure outstanding guest service.
- Product Knowledge: Thoroughly understand product specifications and ensure guests' receipts match the number of guests dining in their party.
- Procedures: Perform opening and closing procedures and side work duties.
- Safety: Follow safe work practices to ensure personal safety and the safety of other co-workers and guests.
- Quality Standards: Meet cleanliness, service, and quality standards.
- Local Laws: Follow local health department laws.
What We Offer: We offer a competitive salary range of $25,000 - $40,000 per year, depending on experience, as well as opportunities for career growth and development.
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Erie, Pennsylvania, United States Lake Erie Corral, LLC dba Golden Corral Full timeKey ResponsibilitiesHospitality: Ensure guest satisfaction by following the Eight Steps of Service, practicing positive public relations, and creating a welcoming environment for all guests.Operational Excellence: Thoroughly understand product specifications, perform opening and closing procedures, and follow safe work practices to ensure personal safety and...
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