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Retail Sales Associate
4 weeks ago
We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at JARS Cannabis. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, meeting individual customer needs, and exceeding expectations.
Key Responsibilities:
- Assess customer needs and provide product knowledge to meet those needs
- Conduct transactions with accuracy and efficiency
- Use suggestive selling strategies to upsell customers
- Assist with inventory tasks as needed
- Work scheduled shifts and follow company attendance policy
- Follow all safety and CRA rules policies
- Promote the perks of being a JARS customer
- Record transactions accurately in the POS
- Perform opening and closing duties as needed
- Escalate customer issues to upper management when appropriate
Requirements:
- Minimum 2 years of customer service experience in a retail or sales environment
- Acquired knowledge of cannabis strains and applications
- Cannabis industry and/or health industry experience highly desirable
- Exceptional interpersonal, communication, and customer service skills
- Basic math skills
- Must be 21 years of age or older
- High school diploma or General Education Diploma (GED) required
Work Atmosphere/Physical Demands:
- Requires prolonged standing and some bending, stooping, and stretching
- Ability to operate a computer, POS system, and other office equipment
- Moving up to 30 pounds on occasion
- Work will generally be performed in a fast-paced retail cannabis dispensary
- Involves frequent contact with patients and staff
- Will require working varied hours/day, including nights, weekends, holidays, and/or events on occasion
Why JARS Cannabis?
We pride ourselves on being more than just a retailer - we are a community. Our values of being Inclusive, Daring, Nimble, Playful, and Gritty are at the heart of everything we do, and they make us as great as we are.
- Inclusive: We believe in creating a welcoming environment for everyone.
- Daring: We are not afraid to take risks and push boundaries.
- Nimble: We are agile and adaptable, always ready to pivot and seize new opportunities.
- Playful: We believe that work should be fun.
- Gritty: Success in the cannabis industry requires determination and resilience.
Employee Benefits:
- Free Employee Assistance Program
- Health, Dental & Vision Insurance (full-time employees only)
- 401(k) Plan
- Paid Time Off
- Employee Discount
- Monthly Bonus Incentives
- Internal Growth Opportunities
- Life Insurance
- Personal Significance Time
- Paid Volunteering Opportunities
- Holiday Pay
- Bereavement Time Pay
- Paid Paternity Leave
JARS Cannabis is proud to be an Equal Opportunity Employer.