Server Assistant

2 weeks ago


Grand Rapids, Michigan, United States JW Marriott Hotel Grand Rapids Full time
Job Summary

We are seeking a skilled Server Assistant to join our team at the JW Marriott Grand Rapids. As a Server Assistant, you will be responsible for providing exceptional service to our guests, ensuring a seamless dining experience, and maintaining a clean and welcoming environment.

Key Responsibilities
  • Provide attentive and courteous service to guests, ensuring their needs are met and exceeded.
  • Assist servers with food and beverage service, including taking orders, serving food and drinks, and handling payments.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
  • Participate in daily cleaning and side work tasks, ensuring the restaurant is always presentable.
  • Communicate effectively with management and colleagues to ensure seamless service.
  • Strive to exceed guest satisfaction, identifying opportunities to improve service and implement solutions.
Requirements
  • Previous restaurant experience, preferably in a high-volume environment.
  • TiPS certification required within 90 days of employment.
  • Knowledge of Marriott Global Source (MGS) is a plus.

We offer a competitive salary, opportunities for growth and development, and a dynamic work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.


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