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Automotive Service Receptionist

2 months ago

Wayzata, Minnesota, United States Chevrolet of Wayzata Full time

The Chevrolet of Wayzata team is seeking a highly skilled and customer-focused Automotive Service Receptionist to join our team. As a key member of our service department, you will be responsible for providing exceptional customer service, answering phone calls, and directing callers to the appropriate staff members. Your excellent communication skills and ability to work in a fast-paced environment will make you a valuable asset to our team.

Key Responsibilities:

  • Answer and direct phone calls in a professional and courteous manner
  • Greet and direct walk-in customers, ensuring a positive and welcoming experience
  • Perform various clerical duties, including ordering office supplies and maintaining accurate records
  • Assist employees as needed, providing support and ensuring seamless operations

Requirements:

  • Excellent verbal communication skills and phone etiquette
  • Able to work with minimal supervision and multitask effectively
  • Customer service driven and able to provide a positive experience for all customers
  • Knowledge of MS Office (Word, Excel, Outlook, Publisher, PowerPoint) preferred
  • Must be able to read, speak, and understand the English language clearly
  • 18+ years of age or older to comply with company driving policy

What We Offer:

  • $17-$19 per hour, depending on experience
  • Medical, dental, and vision insurance
  • 401k and additional benefits
  • Accrued vacation time
  • Discounts on products, services, and vehicles
  • Growth opportunities

About Us:

The Ed Napleton Automotive Group is a leading automotive retailer with over 25 brands and 50+ dealerships across seven states. Our team is dedicated to providing exceptional customer service and ensuring a positive experience for all customers.