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Automotive Parts Sales Associate

1 month ago

Wayzata, Minnesota, United States Lexus of Wayzata Full time

Job Summary: We are seeking an experienced Automotive Parts Sales Associate to join our team at Lexus of Wayzata. As a key member of our Parts Department, you will be responsible for promoting the sale of parts, labor, and accessories to both internal and external customers.

Key Responsibilities:

  • Greet customers, determine their needs, and provide excellent customer service and satisfaction
  • Establish a method of payment
  • Handle all parts telephone inquiries regarding parts purchase
  • Parts distribution to service technicians
  • Accept warranty parts and cores for return
  • Return all warranty parts to factory via proper marking/tagging procedure as dictated by factory
  • Process all pertinent documents and associated parts
  • Actively identify related parts needed on repair jobs
  • Advise customer or Service Consultant of all parts stocking status
  • Ensure Parts Department security for all parts and paperwork
  • Write purchase orders for parts and sublet work required from outside suppliers and get management approval
  • Use the computer system consistently and accurately to post sales and track lost sales
  • Provide necessary information to the Parts Manager for special orders, emergency purchase, and lost sales
  • Maintain parts in correct locations and bins
  • Keep work and department area clean
  • Help with taking out garbage and boxes
  • Keep up to date on all training and certification
  • Responsible for pulling and stocking parts inventory
  • Run bin 'spot checks' as directed
  • Be responsible for receiving money and cashing out customers
  • Establish good communications between associates in parts and other departments
  • Report any issues to department manager

Requirements:

  • Preferred 1 year of experience in automotive parts
  • Automotive knowledge
  • Excellent Customer Service Skills
  • A valid driver's license
  • 18+ years of age or older to comply with the company driving policy

About Us: The Ed Napleton Automotive Group is a family-owned and operated business with over 90 years of experience in the automotive industry. We are affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide, making us one of the country's largest and most successful automotive dealership groups.

What We Offer:

  • Competitive Compensation Plans ($45,000-$60,000 per year) -Based on Experience
  • Medical, Dental, and Vision Insurance
  • 401k and additional benefits
  • Accrued Vacation Time
  • Employee vehicle purchase plans
  • Discounts on products and services