Sales Associate

4 days ago


Oak Harbor, Washington, United States Navy Exchange Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at the Navy Exchange. As a Sales Associate, you will be the face of our company, highlighting our brand and image while contributing to building our reputation as a company that values its customers and their opinions.

Key Responsibilities
  • Customer Service: Proactively engage and make a connection with customers, asking questions and listening to their needs. Direct customers to merchandise, informing them about upcoming events, promotions, mobile offers, and STAR card.
  • Organization: Maintain store appearance, ensuring a clean and welcoming environment for customers.
  • Sales: Cross-sell products, knowing the layout of the store, and make suggestions to customers on latest trends and current promotions based on their individual needs. Upsell products, using a Point-of-Sales system to process cash exchanges, discounts, gift cards, credit cards, debit cards, and cash handling.
  • Inventory: Be the keeper of merchandise, completing all inventory processes, and ensuring merchandise is properly checked in and accurately ticketed.
  • Dependability: Adhere to assigned work schedule, accurate and complete follow-through on work assignments, and other duties as assigned.
Requirements
  • Basic Knowledge: Basic knowledge of products and merchandise.
  • Experience: Retail experience preferred but not required.
  • Communication Skills: Strong interpersonal and communication skills, ability to read, write, and interpret instructional documents, and ability to effectively communicate with customers, peers, and management.
  • Mathematical Skills: Basic math functions such as addition, subtraction, multiplication, and division.
  • Reasoning Ability: Ability to multi-task, while being attentive to customers, and remaining flexible to the needs of the business.

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.


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