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Restaurant Operations Supervisor

2 months ago

Oakdale, Minnesota, United States Taco Cabana Full time

Assistant Manager - Oversee Restaurant Operations

POSITION SUMMARY: Accountable for managing daily operations within the restaurant, ensuring exceptional service quality, guest satisfaction, and financial success. Works closely with the Restaurant Manager to maintain the organization's standards and principles.

KEY RESPONSIBILITIES:

  • Internal Management: Recruit, train, and inspire staff; foster a positive workplace culture; ensure adherence to company policies and guidelines.
  • Customer Engagement: Supervise daily functions to deliver outstanding customer service; uphold food quality and sanitation standards; promptly resolve guest issues.
  • Profit Optimization: Evaluate financial outcomes; devise strategies to boost sales and profitability; ensure compliance with budgetary and business objectives.

SELECTION SKILLS/QUALITIES:

  • Cultural Development: Exhibit integrity, ethical conduct, and enthusiasm for the industry.
  • Coaching and Development: Inspire and educate team members; offer constructive feedback and recognition.
  • Customer-Centric Approach: Guarantee a consistent and high-quality experience for guests.
  • Operational Management: Make strategic decisions; adapt to evolving circumstances; effectively prioritize tasks.

QUALIFICATIONS:

  • Education: High School Diploma is mandatory; higher education is advantageous.
  • Experience: Prior experience in customer service and supervisory roles is essential.
  • Skills/Abilities: Strong interpersonal abilities, analytical skills, and business insight.

COMPETENCIES:

Key competencies include Customer Focus, Problem Solving, Motivating Others, and Drive for Results.

REASONABLE ACCOMMODATION:

Equal employment opportunity is provided with reasonable accommodations for individuals with disabilities.