Dispatcher/Scheduler

2 weeks ago


Anoka, Minnesota, United States 24Restore Full time
Job Summary

24Restore is seeking a highly skilled Dispatcher/Scheduler to join our growing Communication Center department. As a key member of our team, you will be responsible for answering and re-directing incoming calls, taking new loss information, prioritizing new losses, and scheduling service crew appointments as needed.

Responsibilities
  • Answer and re-direct incoming calls
  • Take new loss information
  • Prioritize new losses
  • Schedule service crew appointments as needed
  • Appointment follow-up
  • Perform basic office duties
  • Assist with receiving visitors in the facility
Requirements
  • Prior customer service experience
  • Dispatch experience or willingness to be trained
  • Ability to multi-task
  • Must be able to prioritize and problem solve
  • Must be positive and energetic
  • Must have computer and multi-line phone experience
  • Must have strong desire to grow and learn
Benefits
  • Hourly and commission pay based on performance
  • Paid medical
  • Dental
  • 401K + Match
  • Paid Vacation and Holidays
  • Detailed training and coaching

24Restore offers a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.


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