Customer Experience Expert
5 days ago
**Job Summary**
We are seeking an experienced Customer Experience Expert to join our team at First Commonwealth Bank. As a key member of our Financial Solutions Center, you will be responsible for delivering exceptional customer experiences and building long-lasting relationships with our customers.
**Key Responsibilities**
- Maintain a deep understanding of our products and services, using this knowledge to identify opportunities and provide tailored solutions to meet our customers' needs.
- Develop and maintain strong relationships with existing customers, identifying new sales opportunities and expanding our customer base.
- Work collaboratively with colleagues to achieve sales goals and improve overall customer satisfaction.
**Requirements**
- A high school diploma or equivalent is required, along with two or more years of relevant experience in a client-centric sales environment.
- Excellent communication skills, passion for helping others, and a desire to learn and grow are essential qualities for this role.
- Proficiency in Microsoft Office, Internet, mobile technology, and bank systems is also necessary.
**Salary and Benefits**
The estimated salary for this position is $50,000 - $70,000 per year, depending on experience and qualifications. In addition to a competitive salary, we offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
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