Sleep Expert

4 days ago


Grand Island, Nebraska, United States Mattress Firm Full time

About the Role:

We are seeking a highly motivated and customer-focused Sleep Expert to join our team at Mattress Firm. As a Sleep Expert, you will be responsible for creating a life-changing in-store experience for our customers, helping them build the perfect sleep sanctuary.

Key Responsibilities:

  • Cultivate strong relationships with customers to create a personalized shopping experience.
  • Provide technical and product knowledge information to customers, serving as a subject matter expert.
  • Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
  • Maintain customer relationships during and after purchase, resolving customer issues and sending delivery reminders.
  • Stay aware of the competition, advertisements, and services offered by competitors.
  • Leverage social media to positively impact brand awareness and increase sales.

About Mattress Firm:

We are a leading authority on sleep, with over 2,400 stores nationwide and a team of over 6,000 Sleep Experts. Our purpose is to help people sleep well to live well, and we invest in every new sales associate to live up to that promise.

What We Offer:

  • Excellent career growth opportunities through on-the-job training and development programs.
  • 401(k) with employer matching.
  • Mental health and life resources.
  • Medical, dental, prescription, and vision plans.
  • Get paid on-demand.
  • Base pay or uncapped commission.
  • Employee discounts on Mattress Firm sleep products and accessories.

Pay Range: $40,000-$50,000


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