Customer Service Operations Manager
7 days ago
The ideal candidate will have 2 years of customer service experience, at least 1 year of hands-on mechanical experience, and a high school diploma or equivalent. They must be able to effectively communicate with customers, manage the shop work plan, and ensure all Penske Rental units are maintained.
Key Responsibilities- Daily Workforce Planning: Develop plans by factoring customer needs, estimated unscheduled repairs, available parts, technician skill sets, and work hours to maximize customer service and productivity.
- Customer Communication: Communicate with customers for maintenance updates, including changes to schedule or work, billing concerns, or to resolve service issues.
- Parts Management: Ensure parts are available for scheduled work and hold vendors accountable for quality and adherence to schedule for outside work.
- Customer Service Experience: 2 years of customer service experience required.
- Mechanical Experience: At least 1 year of hands-on mechanical experience required.
- Education: High School diploma or equivalent required, Associates Degree preferred.
Penske is an Equal Opportunity Employer. We offer competitive salaries and benefits, and we encourage qualified individuals to apply.
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Customer Service Operations Manager
4 days ago
Duluth, Minnesota, United States Brady Corporation Full timeJob OverviewWe are seeking a highly skilled Customer Service Supervisor to lead our team and drive customer satisfaction. The ideal candidate will have excellent leadership and communication skills, as well as the ability to adapt to changing priorities.As a Customer Service Supervisor at Brady Corporation, you will be responsible for directing and enabling...
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Customer Service Manager
6 days ago
Duluth, Minnesota, United States Holiday Station Stores - Workday Full timeAs a Customer Service Manager at Holiday Station Stores, you will play a critical role in ensuring that customers receive exceptional service and have an enjoyable experience while shopping with us. The ideal candidate should possess excellent communication skills, both verbal and written, and be able to work effectively in a fast-paced environment.We are...
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Customer Service Representative
6 days ago
Duluth, Minnesota, United States Whole Foods Co•op Full timeJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Front End Operations at Whole Foods Co•op.Key Responsibilities:Provide Exceptional Customer Service: Greet customers, respond to their inquiries, and resolve issues in a professional and courteous manner.Process...
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Customer Service Representative
6 days ago
Duluth, Minnesota, United States Park State Bank Full timeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Park State Bank. In this role, you will be responsible for providing exceptional customer service through virtual channels, including phone, video conferencing, chat, and email.The ideal candidate will have a strong understanding of banking products and...
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Restaurant Operations Manager
2 days ago
Duluth, Minnesota, United States Las Family Restaurant123 Full timeJob Overview\helpers\Web Assets"> Las Family Restaurant123 We are seeking a skilled and dedicated Assistant Manager to join our team. As the key support person, you will be responsible for ensuring excellent customer service and maintaining high standards of quality control.">About You• Proven experience in management or supervisory roles with a focus on...
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Sales Associate
3 days ago
Duluth, Minnesota, United States Ross Dress for Less Full timeJob Title: Sales Associate - Customer Service SpecialistAbout the Role:We are seeking a highly motivated and customer-focused Sales Associate to join our team at Ross Dress for Less. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and ensuring that our customers...
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Senior Operations Manager
2 days ago
Duluth, Minnesota, United States Team Car Care Dba Jiffy Lube Full timeOverview of the RoleThe Assistant General Manager position at Team Car Care Dba Jiffy Lube is an exciting opportunity for a motivated and experienced leader to join our dynamic team. With over 500 locations across North America, we are committed to delivering exceptional customer service and driving sales growth through traffic and core sales mix while...
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Service Delivery Manager
7 days ago
Duluth, Minnesota, United States TTEC Full timeAbout the RoleWe're seeking a highly skilled Service Delivery Manager to join our team in Duluth, GA. As a key member of our onsite team, you'll play a pivotal role in creating and delivering exceptional customer experiences.Key ResponsibilitiesCoach and mentor associates to ensure achievement of company and client goals while addressing employee-related...
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Operations Coordinator
5 days ago
Duluth, Minnesota, United States Penske Full timePenske is a premier global transportation provider delivering essential and innovative services to drive customer success. With headquarters in Reading, PA, Penske and its associates are dedicated to excellence.Job SummaryThe Operations Coordinator - Inventory Management will be responsible for managing inventory productivity and administrative processes to...
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Service Operations Director
7 days ago
Duluth, Minnesota, United States Duluth Chrysler Dodge Jeep RAM Full timeJob OverviewWe are seeking a highly skilled Service Operations Director to lead our service operations department at Duluth Chrysler Dodge Jeep RAM. As a key member of our team, you will be responsible for ensuring the smooth operation of our service department and delivering exceptional customer experiences.
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Customer Service Expert
6 days ago
Duluth, Minnesota, United States Domino's Pizza LLC Full timeDomino's Pizza LLC is seeking a Customer Service Expert to deliver exceptional customer experiences and represent our brand.Key Responsibilities:Direct activities, perform repetitive tasks, work alone and with others, meet quality control standards, and make sound judgments.Welcoming customers, taking orders with a smile, and maintaining a positive...
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Customer Service Ambassador
6 days ago
Duluth, Minnesota, United States Kwik Trip, Inc. Full timeKwik Trip, Inc. is a family-owned company in the Midwest that has been serving its guests since 1965.We are seeking energetic and outgoing individuals to join our Food/Guest Service team as Customer Service Ambassadors at Kwik Trip 572.The estimated salary for this role is $15.00 per hour, with opportunities for growth and advancement within the company.Job...
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Restaurant Operations Manager
4 weeks ago
Duluth, Minnesota, United States Ayvaz Pizza, LLC Full timeAyvaz Pizza Restaurant Assistant Manager Job OverviewAyvaz Pizza is hiring an experienced Restaurant Assistant Manager to assist with the daily operations of our restaurant. The ideal candidate will provide exceptional guest service and support, while working closely with the District Manager and other team members to maintain operational standards and...
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Customer Service Representative
5 days ago
Duluth, Minnesota, United States Holiday Station Stores - Workday Full timeJob DescriptionWe are seeking a skilled and experienced Customer Service Representative to join our team at Holiday Station Stores. This is a full-time position that requires excellent customer service skills, ability to work in a fast-paced environment, and strong communication skills.Key ResponsibilitiesProvide exceptional customer service by responding to...
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Senior Customer Service Liaison
2 days ago
Duluth, Minnesota, United States Nichiha Full timeNichiha is seeking a highly skilled Senior Customer Service Liaison to join our team in Johns Creek, GA.Estimated Salary: $45,000 - $60,000 per yearJob Description:We are looking for an exceptional individual who can provide top-notch customer service and support to our clients. As a Senior Customer Service Liaison, you will be responsible for managing...
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Customer Service Professional
1 week ago
Duluth, Minnesota, United States Primerica Full timeUnlock a Rewarding Career in Customer ServiceIn a dynamic and growing industry, we seek exceptional individuals to join our team as Customer Service Representatives. Located in Duluth, Georgia, this role presents a fantastic opportunity for those passionate about delivering outstanding customer experiences.About the PositionWe are seeking highly motivated...
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Duluth Restaurant Operations Manager
2 days ago
Duluth, Minnesota, United States Noodles & Company - Duluth Full timeAbout the RoleAs the Restaurant Shift Manager, you will be the point of contact for resolving issues and providing support during your shift. In the absence of the manager, you will oversee team members and prioritize customer satisfaction.Key ResponsibilitiesManage daily restaurant operations, ensuring seamless service delivery to customers.Develop and...
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Restaurant Operations Manager
1 week ago
Duluth, Minnesota, United States Wendy's Full timeAbout Wendy'sWendy's is a fast-food restaurant chain that values its Shift Managers, providing them with daily leadership opportunities to ensure operational goals are met and team members are mentored to deliver exceptional customer experiences.As a Shift Manager at Wendy's, you will be invested in as you develop your restaurant leadership...
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Store Operations Manager
6 days ago
Duluth, Minnesota, United States Holiday Station Stores - Workday Full timeJob SummaryWe are seeking an experienced Store Operations Manager to join our team at Holiday Station Stores. In this role, you will be responsible for ensuring the smooth operation of our store, managing inventory levels, and providing excellent customer service.About the RoleThis is a full-time day shift position that requires flexibility and strong...
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Customer Relations Manager
6 days ago
Duluth, Minnesota, United States EPIC Brokers Full timeCompany OverviewEPIC Brokers is a leading insurance brokerage firm ranked #17 Top 100 Largest U.S. Broker by Business Insurance.Salary: $55,000 - $75,000 per year, based on location and experience.Job Description:We are seeking an experienced Customer Relations Manager to join our team. As a key member of our client services department, you will work closely...