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Director of Client Services

2 months ago

Glendale, Arizona, United States Vladimir Jones Full time
Job Title: Director of Client Services

At Vladimir Jones, we are seeking a highly skilled and experienced Director of Client Services to lead our account services team. As a key member of our leadership team, you will be responsible for driving client satisfaction, growth, and retention.

Key Responsibilities:
  • Develop and execute account strategies to drive client growth and satisfaction
  • Lead a team of account managers and coordinators to deliver exceptional client service
  • Collaborate with cross-functional teams to ensure seamless delivery of client projects
  • Monitor and analyze client metrics to identify areas for improvement
  • Develop and maintain strong relationships with clients to ensure their needs are met
Requirements:
  • 12+ years of experience in account management or a related field
  • Proven track record of driving client growth and satisfaction
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Ability to analyze data and make informed decisions
What We Offer:
  • Competitive salary range: $125,000 - $150,000
  • 401k + employer match
  • Medical, dental, and vision benefits
  • Life and short-term disability insurance
  • Voluntary long-term disability insurance
  • 8 paid holidays
  • PTO, floating holiday, and volunteering day
  • Education reimbursement
  • Employee referral program
  • Employee recognition program
About Vladimir Jones:

Vladimir Jones is an Equal Opportunity Employer. We are committed to building a diverse staff and encourage applications from minorities. We are a dynamic and innovative agency that values fearless, tenacious, and passionate individuals who are committed to delivering exceptional client service.