Lead Therapist Case Manager II

4 days ago

Baltimore, Maryland, United States Health Care for the Homeless Full time
Job Title: Lead Therapist Case Manager II

Job Summary:

The Lead Therapist Case Manager II provides integrated therapy and intensive case management services to adolescent, adult, and geriatric clients with co-occurring disorders in the Housing Services Department. This role involves supervising a multidisciplinary team, providing clinical supervision, and ensuring care coordination among team members and other disciplines.

Key Responsibilities:

  • Set clear expectations, monitor outcomes, and create a culture of open communication to help team members solve complex problems.
  • Ensure team cohesion and cross-discipline care coordination through regular case conferences and team meetings.
  • Lead the team in creating a safe and welcoming environment for clients, addressing disruptive behavior while balancing trauma-informed care and harm reduction practices.
  • Provide behavioral health assessments, clinical interventions, and intensive case management services to support clients' overall health.
  • Perform home visits, community visits, and escorts independently and in accordance with clients' plans of care.
  • Involve clients in developing and implementing integrated treatment plans using SMART goals.
  • Lead integrated, interdisciplinary team meetings and engage team members in problem-solving regarding client care.
  • Assist in developing and implementing program changes and performance improvement activities.
  • Complete documentation within clients' electronic health records in a clear and timely manner.
  • Complete intake assessments with newly referred clients and assist with onboarding eligible clients to the Housing Services program.

Agency Responsibilities:

  • Model and reinforce the core values of dignity, authenticity, hope, justice, passion, and balance.
  • Actively participate in performance improvement and advocacy activities that support the mission.
  • Protect clients' personal health information by maintaining compliance with HIPAA and other relevant health care-related IT security regulations.
  • Perform other duties as needed.

Requirements:

  • Master's Degree in Social Work.
  • Currently licensed in Maryland as a LCSW-C.
  • Registered as a supervisor with the Board of Social Work Examiners.
  • Personal vehicle and valid Maryland driver's license required.

Preferred Qualifications:

  • One year of experience providing supervision to staff and/or student learners.
  • Three years of experience providing therapy to individuals with substance use and mental health disorders.
  • Three years of experience providing case management services to individuals with substance use and mental health disorders.

Skills:

  • Able to work independently as a social worker on an interdisciplinary team.
  • Knowledge of assessment and treatment planning.
  • Willingness to integrate relevant principles into practice, such as Harm Reduction, Motivational Interviewing, and Housing First.
  • Excellent verbal and written communication skills.
  • Strong organizational and time management skills.
  • Able to cope with interruptions and be a team player.
  • Flexible approach, working with several cross-disciplinary teams in a collaborative style.
  • Demonstrate comfort with change and help supervisees do the same.
  • Able to work with clients who have significant mental health challenges, manage crisis situations, and assess for safety.
  • Able to work with ill, disabled, emotionally upset, and sometimes hostile clients.

About Health Care for the Homeless:

Health Care for the Homeless is an equal opportunity employer and is committed to racial equity and inclusion. We make a particular effort to recruit and promote Black, Indigenous, and People of Color (BIPOC) for open positions. BIPOC, LGBTQIA+ individuals, people with disabilities, and people with other marginalized identities are encouraged to apply.

This is an essential onsite position primarily based at an agency location.

About Us:

Health Care for the Homeless is a health home that provides person-centered, whole-person care, combining health care services and supportive services with advocacy. We provide whole-person care in a safe, respectful environment with acute sensitivity to clients' life experiences. All have endured trauma; many engage in behaviors that pose a risk to their health. Through a trauma-informed and harm reduction approach, we meet individuals where they are, engage them in care with dignity, and work to engage them fully in their own overall wellness.

Our Mission:

We work to end homelessness through racially equitable health care, housing, and advocacy in partnership with those of us who have experienced it.

Our Vision:

Everyone is healthy and has a safe home in a just and respectful community.

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