Front Desk Team Member
1 week ago
**About Timberline Lodge**
We are seeking a motivated and customer-focused Front Desk Associate to join our team at Timberline Lodge. As a Front Desk Associate, you will be the first point of contact for our guests, providing exceptional service and ensuring their stay is memorable.
Job Summary
This role involves processing room check-ins and check-outs, handling guest inquiries, processing payments, and maintaining accurate records. You will also be responsible for selling lift tickets and snow park passes, as well as other duties assigned by management.
About the Role
The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work in a fast-paced environment. You should be able to adapt to changing situations and prioritize tasks effectively.
Responsibilities
- Greet guests and process room check-ins and check-outs
- Answer phones and respond to guest inquiries
- Process cash and credit card payments and balance transactions
- Issue keys and bands to other departments
- Sell lift tickets and snow park passes
- Maintain accurate records and reports
Requirements
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong attention to detail and organizational skills
- Ability to adapt to changing situations and prioritize tasks effectively
- Physical ability to lift 50 lbs and stand for long periods
Estimated Salary:** $17 per hour
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