Peer Support Specialist

4 days ago


Coeur d'Alene, Idaho, United States Benchmark Human Services Full time
About Benchmark Human Services

Benchmark Human Services is a leading organization in the field of intellectual and developmental disabilities (IDD) and behavioral health. With a commitment to empowering marginalized populations, we strive to create a workplace that honors the unique experiences of our employees.

Job Summary

We are seeking a Peer Support Specialist to join our team in providing crisis support services to individuals experiencing a behavioral health crisis. As a Peer Support Specialist, you will play a critical role in engaging with individuals, providing non-clinical assistance, and linking them with appropriate resources.

Responsibilities
  • Comply with all standards to ensure the health, safety, and respect of individuals we serve
  • Act as a member of the Mobile Response Team (MRT) as scheduled and needed
  • Provide crisis follow-up services within 72 hours of crisis disposition
  • Complete face-to-face or telephonic follow-up with individuals, as assigned, after crisis response
  • Ensure individuals are linked with appropriate follow-up psychiatric, substance use, social, medical services, and/or community resources before discharge
  • Complete documentation as required by Benchmark Human Services or state and federal regulations
  • Assist in the completion of safety plans, as directed by the clinician
  • Attend advocacy and community meetings in the region to provide education regarding mobile crisis services
  • Assist the individual in identifying resources for recovery
  • Attend all scheduled training and staff meetings
  • Assist with crisis response as required, including face-to-face response within an average of 60 minutes
  • Report any suspected abuse, neglect, or exploitation to supervisor or department head
  • Communicate needs of the individual, regarding social determinants of health, to supervisor
Requirements
  • High school diploma or GED
  • Lived experience with a minimum of 2 years of continuous recovery from a Serious Mental Illness and/or Substance Use Disorder diagnosis
  • At least one year of experience working with individuals with mental illness and/or substance-related disorders who are experiencing a behavioral health crisis
  • Valid driver's license and auto insurance
  • Valid CPR and First Aid Certifications
  • Computer literate
  • Certified as a Peer Specialist by at least one of the following credentialing entities: Addiction Professional Certification Board, Mental Health Association in Idaho, NAADAC, Certified Wellness Coach, or Community Mental Health Associate certificate
Preferred Qualifications
  • Bachelor's Degree in social sciences from an accredited college or university
  • Knowledge of community services and resources relevant to social determinants of health


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