Customer Service Representative
5 days ago
Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at The Patriots Hall of Fame presented by RTX and the Lighthouse at Gillette Stadium. As a Customer Service Representative, you will be responsible for providing exceptional customer service to all guests visiting our museum.
Key Responsibilities:
- Provide outstanding customer service to all guests
- Meet and assist visitors in all museum areas, including access control, information desk, gallery, and tour group greetings
- Be familiar with all museum gallery exhibits and events
- Operate interactive equipment
- Staff ticket sales desk as needed
- Participate in special projects and assignments as business dictates
Requirements:
- High School Diploma or equivalent
- 0-2 years of experience in guest service
- Excellent customer service and communication skills
- Ability to work as a team player
- Basic computer skills
- Ability to stand for long periods of time
- Availability to work weekends, evenings, holidays, and Patriots home games
Work Environment:
- The noise level in the work environment is sometimes loud
- Will work in all types of weather, including extreme heat and cold
The Kraft Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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