Guest Advocate

2 months ago


Chicago, Illinois, United States Target Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Guest Advocate in our Small Format stores. As a key member of our team, you will be responsible for delivering an exceptional guest experience, ensuring that every guest feels welcome, inspired, and rewarded.

Key Responsibilities
  • Create a welcoming environment for guests, engaging with them in a genuine and personalized way.
  • Provide expert knowledge of our products and services, helping guests find what they need and resolving any issues promptly.
  • Work collaboratively with the team to maintain a clean, safe, and organized store environment, including tasks such as stocking, setting, and selling products.
  • Process transactions accurately and efficiently, handling cash, credit, and mobile payments.
  • Support the execution of major transitions and ISM, ensuring seamless operations and guest satisfaction.
  • Maintain a culture of safety and compliance, adhering to all safety policies and best practices.
What We're Looking For

We're seeking individuals who are passionate about delivering exceptional guest service, working collaboratively as a team, and adapting to changing situations. If you're a motivated and customer-focused individual who is eager to learn and grow with our team, we encourage you to apply.

Requirements:

  • Welcoming and helpful attitude toward guests and other team members.
  • Ability to learn and adapt to current technology needs.
  • Strong communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Flexibility to work a variety of shifts, including nights, weekends, and holidays.

What We Offer:

  • A competitive hourly rate and opportunities for advancement.
  • A fun and dynamic work environment with a team-oriented culture.
  • Opportunities for professional growth and development.
  • A comprehensive benefits package, including medical, dental, and vision coverage.

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