Guest Advocate
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Guest Advocate in our Small Format stores. As a key member of our team, you will be responsible for delivering an exceptional guest experience, ensuring that every guest feels welcome, inspired, and rewarded.
Key Responsibilities- Create a welcoming environment for guests, engaging with them in a genuine and personalized way.
- Provide expert knowledge of our products and services, helping guests find what they need and resolving any issues promptly.
- Work collaboratively with the team to maintain a clean, safe, and organized store environment, including tasks such as stocking, setting, and selling products.
- Process transactions accurately and efficiently, handling cash, credit, and mobile payments.
- Support the execution of major transitions and ISM, ensuring seamless operations and guest satisfaction.
- Maintain a culture of safety and compliance, adhering to all safety policies and best practices.
We're seeking individuals who are passionate about delivering exceptional guest service, working collaboratively as a team, and adapting to changing situations. If you're a motivated and customer-focused individual who is eager to learn and grow with our team, we encourage you to apply.
Requirements:
- Welcoming and helpful attitude toward guests and other team members.
- Ability to learn and adapt to current technology needs.
- Strong communication and problem-solving skills.
- Ability to work independently and as part of a team.
- Flexibility to work a variety of shifts, including nights, weekends, and holidays.
What We Offer:
- A competitive hourly rate and opportunities for advancement.
- A fun and dynamic work environment with a team-oriented culture.
- Opportunities for professional growth and development.
- A comprehensive benefits package, including medical, dental, and vision coverage.
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