Mental Health Advocate

4 weeks ago


Chicago, Illinois, United States Thresholds Full time
About the Role

Thresholds is seeking a dedicated and compassionate individual to join our team as a Desk Clerk. As a key member of our team, you will play a vital role in ensuring the safety and well-being of our clients and staff.

Key Responsibilities
  • Greet and sign in clients, staff, and guests in a welcoming and respectful manner.
  • Provide excellent customer service and support to clients, staff, and guests.
  • Monitor security cameras and ensure doors are locked and closed to maintain a safe environment.
  • Communicate with clinical teams verbally and through records to support client recovery.
  • Answer and transfer phone calls, sort mail, and complete other administrative tasks as needed.
Requirements
  • Possession of a high school diploma or GED certificate.
  • Ability to work a variety of shifts, including 1st, 2nd, and 3rd shifts.
  • Reliable personal or public transportation to get to work location.
  • Effective communication and relationship-building skills.
  • Attention to detail and dependability.
What We Offer
  • Competitive pay - Base Rate: $18.00/hourly.
  • Generous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation).
  • Dental insurance, vision insurance, 4 medical insurance plans.
  • 403(b) retirement plan with 3% employer match.
  • Robust employee assistance program (EAP).
  • Public service loan forgiveness.
About Thresholds

Thresholds is a non-profit organization dedicated to providing mental health services to individuals in need. We foster opportunities for growth in administrative, leadership, or clinical skills and offer a supportive and inclusive work environment.



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