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Customer Service Representative

2 months ago

Randolph, Vermont, United States Bar Harbor Bank & Trust Full time
About the Role

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Bar Harbor Bank & Trust in Randolph, Vermont. As a key member of our branch team, you will play a critical role in delivering exceptional customer service and supporting the financial needs of our customers.

Key Responsibilities
  • Assist customers in identifying their financial needs and provide recommendations for additional products and services.
  • Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
  • Gain a deep understanding of the banking industry and contribute to meeting branch goals in various categories, including deposits and loans.
  • Build trusting relationships with individuals in the communities we serve and advocate for community growth and prosperity.
  • Process transactions for customers in a prompt, efficient, courteous, and professional manner.
  • Provide exceptional customer service, resolve inquiries effectively, and follow through with customers.
Requirements
  • An interest and experience in customer service and a working knowledge of Windows are essential for this position.
  • A strong understanding of the banking industry and its products and services is preferred.
What We Offer

As a valued member of our team, you will enjoy a competitive compensation package, including a comprehensive benefits program, opportunities for professional growth and development, and a dynamic work environment that supports work-life balance.

Bar Harbor Bank & Trust is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful workplace culture that values diversity, equity, and inclusion.