Edp Systems Analyst Position
6 days ago
As a key member of the Distributed Learning Team, this role will focus on ensuring the smooth operation of Distributed Learning systems and classrooms throughout the state.
- Key Responsibilities:
- Troubleshoot and resolve technical issues in Distributed Learning Classrooms.
- Provide exceptional customer service to resolve queries and issues related to collaboration tools.
- Work closely with the Distributed Learning Team to plan and execute upgrades and hardware changes to classroom equipment.
- Conduct site visits to Distance Learning Classrooms to address technical issues, provide support, and gather feedback.
- Coordinate the transportation and setup of Mobile Distributed Learning Classrooms (MDLCs) across the state.
- Maintain and upgrade PC/laptops for classroom use, as well as ensure the secure disposal of decommissioned equipment.
- Support the Distributed Learning team in conducting site surveys and gathering requirements for potential MDLC move locations.
- Collaborate with the Distributed Learning Training Coordinator to develop and deliver training content and support event planning.
- Assist EDP Systems Analyst III in maintaining Windows environments, applying patches, and remediating vulnerabilities, while also supporting network administration for Distributed Learning Classrooms.
- Strong knowledge of computer systems analysis and troubleshooting.
- Excellent communication and interpersonal skills.
- Familiarity with Microsoft software suites and presentation technologies.
- Able to work independently and as part of a team.
- Valid driver's license and reliable means of transportation.
Estimated Salary: $65,000 - $90,000 per year, depending on experience.
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Computer Systems Analyst II Role
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