Rental Equipment Coordinator
6 days ago
We are seeking an experienced Rental Equipment Coordinator to join our team at Quinn Company CAT. In this role, you will be responsible for renting and selling Caterpillar equipment and products to maximize revenue.
Salary: $19.50 - $24.10 per hour, depending on experience and education.
Job Description:
Key Responsibilities- Provide exceptional customer service, responding to calls, answering questions, and quoting rates.
- Assist customers in selecting the correct equipment size, mix, and model for their specific needs.
- Promote the use of Caterpillar products for all rental needs.
- Maintain a proactive and creative approach to increase rental sales activity and profitability.
- Ensure accurate and timely rental transactions, including invoicing, insurance verification, credit checks, and payment terms.
- Schedule and coordinate equipment hauling to support customer needs.
- Update rental transactions and related information into the Rentalman database.
- Perform rental equipment check-in and check-out.
- Coordinate maintenance and repairs with the Service Department and monitor repair status and costs.
- Work with the Service Department to identify and bill customers for equipment abuse.
- Investigate and resolve customer problems with equipment deliveries, repairs, billing, and logistics.
- Making recommendations to management regarding changes in the rental fleet mix and equipment needs to maximize revenue.
- Assist outside Sales Representatives as needed.
- Assist with other counter operations and rental store functions as required by the store manager.
- Advises management of significant competitive sales and rental activities.
- Represent Quinn Company CAT in a professional manner that promotes the goals and values of the organization.
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