Car Wash Operations Manager

5 days ago

Round Rock, United States Washguys Car Wash Full time
Job Title: Car Wash Assistant Manager

Job Type: Full-time

Location: Round Rock, TX

Salary: Commensurate with experience

Job Summary:

We are seeking a highly motivated and experienced Car Wash Assistant Manager to help oversee our car wash operations at Washguys Car Wash. As an Assistant Manager, you will be responsible for assisting the General Manager in daily operations, ensuring customer satisfaction, and maintaining a safe and clean working environment.

Responsibilities:

  • Assist General Manager in overseeing daily operations: Assist the General Manager in overseeing the daily operations of the car wash facility, including scheduling, staff management, and equipment maintenance.
  • Train and supervise car wash attendants: Train and supervise car wash attendants to ensure they perform their duties to the highest standards and provide excellent customer service.
  • Maintain inventory levels: Maintain inventory levels of cleaning supplies and equipment, ensuring that they are stocked and available at all times.
  • Ensure vehicle cleanliness: Ensure that all vehicles are thoroughly cleaned and maintained to the highest standard, paying special attention to difficult-to-reach areas.
  • Handle customer inquiries: Handle customer inquiries, complaints, and disputes, resolving issues in a timely and professional manner.
  • Maintain a clean and safe working environment: Maintain a clean and safe working environment by keeping the car wash bay, equipment, and surrounding areas clean and organized.
  • Assist with opening and closing: Assist with opening and closing the car wash facility.
  • Operate car wash equipment: Operate car wash equipment and perform routine maintenance tasks.
  • Other duties: Perform other duties as assigned by the General Manager.

Qualifications:

  • High school diploma or equivalent: High school diploma or equivalent.
  • Prior experience: Prior experience working in a car wash or similar environment, with at least 2 years of supervisory or management experience.
  • Leadership skills: Strong leadership skills and the ability to motivate and train staff.
  • Customer service skills: Excellent customer service skills and the ability to handle customer inquiries and complaints in a professional manner.
  • Attention to detail: Strong attention to detail and the ability to follow instructions.
  • Physical ability: Physical ability to stand for extended periods, lift heavy equipment, and work in various weather conditions.
  • Reliability: Must be reliable and punctual.

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