Financial Assessor Patient Accounting Specialist

4 days ago


Chicago, Illinois, United States Northwestern Memorial Healthcare Full time
Job Summary

We are seeking a highly skilled Financial Assessor Patient Accounting Specialist to join our team at Northwestern Memorial Healthcare. As a key member of our revenue cycle team, you will be responsible for ensuring timely and accurate resolution of claim edits, reporting, and compliant claim submission.

Key Responsibilities
  • Meet productivity and quality standards in timely resolution of claim edits, reporting, and compliant claim submission.
  • Consistently meet or exceed productivity targets, error ratios, and reporting requirements.
  • Timely follow-up and collection of third-party payer receivables, including denials and appeals.
  • Compliant follow-up correspondence to third-party payers regarding outstanding accounts receivable.
  • Support the operations related to optimum third-party accounts receivable, including managed care, commercial, Medicare, Medicaid, and specialty AR accounts.
  • Perform daily, systematic reviews of work lists to ensure all accounts are completed.
  • Utilize government, commercial, and regulatory guidelines for collection of outstanding accounts.
  • Recommend accounts for contractual or administrative write-off and provide justification and documentation.
  • Practice HIPAA privacy standards and ensure compliance with patient health information privacy practices.
Requirements
  • High School diploma or equivalent.
  • One year of related work experience or college degree.
  • Ability to perform mathematical calculations.
  • Basic knowledge of medical terminology and billing practices.
  • Extensive experience with PC applications, including Microsoft Office and Excel.
  • Learn quickly and meet continuous timelines.
  • Exhibit behaviors consistent with principles of excellent service.
Preferred Qualifications
  • Two or more years of college or college degree.
  • Call center, telephone work experience, or cash collections experience.
  • Knowledge of Epic Systems.
  • Two years of progressive work experience in a hospital/physician billing or SBO environment.
  • Detail-oriented, good organizational skills, and ability to be self-directed.
  • Strong time management skills, managing multiple priorities and a heavy workload in a high-stress atmosphere.
  • Flexibility to perform other tasks as needed in an active work environment with changing work needs.
  • High-level problem-solving, analytical, and investigational skills.
  • Excellent internal/external customer service skills.

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