Customer Service Team Member

3 weeks ago


Albany, New York, United States SGA Talent Full time
Job Description

Serving as a key member of our team, the ideal candidate will be responsible for delivering exceptional customer service in a fast-paced food service environment.

Responsibilities:
  • Customer Interaction: Greet customers with a friendly attitude and ensure a welcoming atmosphere.
  • Food Preparation: Prepare a variety of food and beverages according to established recipes and quality standards.
  • Sanitation and Safety: Handle food safely and hygienically, following all health and safety guidelines and regulations.
  • Kitchen Operations: Operate kitchen equipment such as grills, fryers, coffee machines, and microwaves.
  • Support Tasks: Assist in food preparation tasks, including chopping, slicing, and assembling ingredients.
  • Service Quality: Ensure that food presentation is appealing and meets established standards.
  • Work Area Maintenance: Maintain a clean and organized work area, including cleaning surfaces, utensils, and equipment.
  • Supply Management: Restock supplies, ingredients, and utensils as needed to ensure smooth service.
  • Setup and Breakdown: Assist in the setup and breakdown of serving stations, buffets, and dining areas.
  • Cash Handling: Handle cash transactions accurately and responsibly, including processing payments and providing change.
  • Communication: Address customer inquiries, concerns, and special requests in a professional manner.
  • Teamwork: Collaborate with team members to maintain a cohesive and cooperative work environment.
  • Policies and Procedures: Follow company policies and procedures, including uniform and grooming standards.
  • Opening and Closing Procedures: Adhere to established opening and closing procedures, ensuring the establishment is ready for business.
Physical Requirements

The ideal candidate must be able to lift and carry heavy objects and be comfortable with standing, walking, bending, and performing repetitive tasks. Additionally, they should be able to work in various environmental conditions, including exposure to cleaning chemicals.

Compensation

We offer an estimated annual salary of $40,000, commensurate with experience and qualifications. The salary may vary based on location and individual performance.



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