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Customer Service Representative

1 month ago

Norton Shores, Michigan, United States Kelly Services, Inc. Full time

As a Customer Service Representative at Kelly Services, Inc, you will be responsible for handling customer inquiries and providing solutions within set time limits. Your duties will include maintaining accurate records of customer interactions, processing customer accounts, and adhering to established communication procedures and policies.

Key responsibilities include:

  • Responding to customer inquiries via phone and email
  • Providing solutions and alternatives to customer issues
  • Maintaining accurate records of customer interactions
  • Processing customer accounts and filing documents
  • Following established communication procedures and policies

Kelly Services, Inc is a leading provider of staffing solutions, and as a Customer Service Representative, you will play a critical role in delivering exceptional service to our clients.