Retail Operations Associate
7 days ago
As a Retail Operations Associate at Food Lion, you will play a vital role in ensuring that our customers receive exceptional service and support. You will work closely with the Customer Service Manager and Assistant Customer Service Manager to maintain standards according to the Front End Standard Practice Manual, maximizing sales through excellent customer service. Your primary responsibility will be to provide fast, easy, flexible, and friendly service to our customers, exceeding their expectations through excellent customer service.
Key Responsibilities:
- Smile and provide prompt, accurate, and friendly service while engaging customers to create a positive shopping experience.
- Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together.
- Check the bottom of every cart and under all baby seats for items before completing an order.
- Follow correct bagging procedures for the correct use of bags by type.
- Scan customers' order and handle the payment transaction, per standard practice.
What We Offer:
- A competitive salary: $35,000 - $50,000 per year.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) plan with company match.
- Opportunities for career growth and professional development.
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