Sportsbook Ticket Writer

3 days ago


Las Vegas, Nevada, United States Ojos Locos Full time

Empowering Customer Success

Ojos Locos is seeking a highly skilled and customer-focused Sportsbook Ticket Writer to join our retail operation. As the face of our sportsbook, you will provide exceptional customer service to both regulars and novice bettors, ensuring a welcoming experience for all.

Key Responsibilities:

  • Provide top-tier customer service, encouraging repeat business and fostering a positive reputation for our sportsbook.
  • Ensure adherence to company rules and regulations, as well as gaming control board standards.
  • Become familiar with our betting options and engage customers in conversations about their choices.
  • Resolve customer disputes and escalate issues to direct supervisors when necessary.
  • Collaborate with team members and leadership to maintain a positive and productive work environment.
  • Ensure accurate and timely completion of necessary paperwork and documentation.

Why Ojos Locos?

We offer a dynamic work environment, flexible scheduling, and opportunities for advancement. Our team members enjoy a range of benefits, including medical, dental, and vision coverage, as well as opportunities for professional growth and development.



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