Retail Banking Specialist

4 weeks ago


Petoskey, Michigan, United States Fifth Third Full time
Job Summary

Fifth Third Bank is seeking a highly motivated and customer-focused Personal Banker Associate II to join our team. As a key member of our financial services team, you will be responsible for providing exceptional customer service, building relationships, and promoting financial solutions to meet the needs of our customers.

Key Responsibilities
  • Utilize the consultative sales process to build customer relationships and identify financial needs.
  • Maintain a thorough knowledge of retail consumer and small business products and services to recommend appropriate solutions.
  • Proactively reach out to customers to set appointments for periodic financial reviews and engage in outside sales activities.
  • Establish close working relationships with assigned business partners to provide timely and holistic financial solutions.
  • Consistently meet/exceed customer experience and individual/team production goals.
Requirements
  • College degree or equivalent work experience.
  • Experience in the financial industry preferred.
  • Demonstrated ability to develop comfort with sales activities and advanced math functions.
  • Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
Working Conditions
  • Normal office environment.
  • Extending viewing of computer screens.
  • Travel required for training and scheduling flexibility.


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