Grocery Store Team Lead
2 days ago
At Whole Foods Market, we are seeking a highly motivated and experienced Grocery Associate Team Leader to join our team. As a key member of our store operations team, you will be responsible for leading and developing a high-performing team of grocery associates, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities:- Lead and develop a team of grocery associates to achieve sales, purchasing, and labor targets.
- Develop and maintain creative store layouts and product merchandising to drive sales and customer engagement.
- Work closely with the Team Leader to analyze sales reports, labor, and other key performance indicators to inform business decisions.
- Maintain advanced product knowledge and stay up-to-date on new products and promotions.
- Build and maintain strong relationships with vendors and ensure all paperwork is properly submitted for vendor processing.
- Function as the point person and departmental leader in the absence of the Team Leader.
- Set and achieve the highest standards of retail execution, fostering a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
- Maintain awareness of customer flows and needs, directing team members as necessary to satisfy and delight customers.
- Select, train, develop, mentor, motivate, and counsel team members to sustain a high-performance team and minimize turnover.
- Provide timely, thorough, and thoughtful performance evaluations.
- Consistently communicate and model Whole Foods Market's vision and goals.
- 18+ months retail team member experience and 6+ months of supervisory experience.
- High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy.
- Growth mindset towards greater responsibility and ownership.
- Desire to coach and mentor others for growth.
- Excellent interpersonal, motivational, team building, and customer relationship skills.
- Capable of teaching others in a positive and constructive manner.
- Product knowledge.
- Advanced knowledge of regulatory and safety policies and procedures.
- Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
- Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
- Proficiency with email, Microsoft Office, and operations-related applications.
- Must be able to lift 50 pounds.
- In an 8-hour work day: standing/walking 6-8 hours.
- Hand use: single grasping, fine manipulation, pushing and pulling.
- Work requires the following motions: bending, twisting, squatting and reaching.
- Exposure to FDA approved cleaning chemicals.
- Exposure to temperatures: 90 degrees Fahrenheit.
- Ability to work in a wet and cold environment.
- Ability to work a flexible schedule including nights, weekends, and holidays as needed.
- Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
At Whole Foods Market, we are committed to creating a diverse and inclusive work environment that values and respects all team members. We are an equal opportunity employer and welcome applications from qualified candidates of all backgrounds.
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