Team Lead
3 weeks ago
About the Role:
We are seeking a highly motivated and experienced Team Lead to join our team at Carriage House Carwash, a Tire Discounters company. As a Team Lead, you will be responsible for leading a team of car wash professionals, ensuring exceptional customer service, and maintaining operational excellence.
Key Responsibilities:
• Lead a team of car wash professionals to achieve monthly goals and objectives
• Develop and implement daily plans, routines, and projects to ensure efficient operations
• Create a daily team rotation schedule to ensure adequate staffing and minimize gaps
• Manage escalation trees to resolve customer complaints and issues
• Ensure a premier customer experience by maximizing team member visibility and engagement with customers
• Uphold safety standards and ensure compliance with company policies and procedures
Requirements:
• 2+ years of experience in a leadership or management role
• Proven track record of achieving sales and customer satisfaction goals
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and adapt to changing circumstances
• Strong problem-solving and decision-making skills
What We Offer:
• Competitive salary and benefits package
• Opportunities for career growth and development
• Recognition and rewards for outstanding performance
• A dynamic and supportive work environment
Apply Now:
If you are a motivated and experienced leader looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you
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