Cash Handling Specialist

6 days ago


Carter Lake, Iowa, United States Prairie Flower Casino Full time
Job Opportunity

We are seeking a highly skilled Cash Handling Specialist to join our team at Prairie Flower Casino. As a key member of our operations, you will be responsible for providing exceptional guest service and ensuring the accuracy and efficiency of all cash transactions.

About the Role

  • Our ideal candidate will have 1-2 years of experience in cash handling and guest service, preferably in a casino environment.
  • You will be responsible for opening and maintaining assigned cashier windows, redeeming tickets for cash, processing checks and credit card advances, and redeeming coupons.
  • Maintaining a balanced cash drawer and/or vault is crucial, as well as making exchanges between front windows and vault when necessary.
  • You will also be responsible for assisting Cage leadership with training new Team Members and providing excellent guest service to both external guests and internal team members.
  • An estimated salary range for this position is $45,000 - $65,000 per year, depending on location and experience.

Responsibilities

  • Operate computer, credit card processing equipment, coin sorting/currency counting, and other cashier equipment.
  • Prepare currency for bank deposit, accept and verify currency transferred to the vault from armored car deliveries, and accept and verify currency transferred to the vault from the Count Room.
  • Resolve guest disputes regarding player club promotions and financial transactions with or without direction from supervisory staff.
  • Stay knowledgeable on current AML and Title 31 requirements and ensure all necessary information is obtained and tracked appropriately.
  • Maintain confidentiality and protect private and proprietary information.

Requirements

  • High school diploma or equivalent required; degree in business administration or related field preferred.
  • Previous experience in cash handling and guest service, preferably in a casino environment.
  • Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.
  • Ability to read, analyze, and act upon documentation and reports as necessary.
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.

Working Conditions

  • Work in areas with high noise levels, bright lights, and dust.
  • Must be able to work in an enclosed gaming area where smoking is allowed.
  • This role requires standing and walking for the majority of the shift, occasional lifting up to 40 pounds, and pushing up to 50 pounds daily.


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