Lead Installation Specialist

3 weeks ago

Charlotte, North Carolina, United States Cenero Full time
Job Summary

Cenero is seeking a highly skilled and experienced Lead Installation Technician to join our team. As a key member of our installation team, you will be responsible for the technical installation and integration of our audiovisual and video conferencing solutions.

Key Responsibilities
  • Provide technical installation and guidance for Cenero's audiovisual and video conferencing integration projects.
  • Exhibit high-level experience and ability on technical processes, hardware, and software.
  • Provide technical understanding and guidance for basic and advanced signal flow.
  • Setup, configure, and test signal flow systems.
  • Calibrate and tune audio and video levels and signals per performance standards.
  • Diagnose and correct signal flow issues with standard troubleshooting methods.
  • Provide mechanical installation and guidance on Cenero's audiovisual and video conferencing integration projects.
  • Understand a high level of experience and ability on mechanical processes, materials, and tools.
  • Utilize mechanical installation standards to ensure hardware is installed safely and as specified in design.
  • Use proper methods to carefully load/unload, pack, and secure materials in transit for installations.
Requirements
  • High school, trade school, or college education and/or related experience and/or training; or equivalent combination of education and experience.
  • Advanced knowledge and hands-on experience with AV equipment.
  • Advanced knowledge of VTC, ATC, networking software and hardware.
  • Advanced knowledge of TCP/IP networking, switches, routers, firewalls is preferred.
  • Advanced working knowledge of computers (Windows based) and software.
  • Basic customer service experience.
  • Maintain a positive attitude, strong work ethic, and embrace a team-centric environment.
Benefits
  • Industry-leading healthcare coverage begins on your first day of employment.
  • Contribute to your financial security with savings and a 401K Investment plan with company match.
  • Health Savings Account (HSA).
  • Flexible Spending Account (FSA).
  • Dependent Care Spending Account (DCA).
  • 100% Company-paid Life insurance for employees.
  • 100% Company-paid Short Term Disability.
  • Optional Long Term Disability.
  • Enjoy paid vacation time and paid holidays annually.
  • Paid Time Off awarded at hire.
  • On-site gym, weight room, locker room.
  • Augment your education with tuition assistance programs.
  • Opportunities to network and connect.
  • Lucrative Employee Referral program.
  • Delicious Free coffee and Warm Philly soft pretzels every Wednesday.
About Cenero

Cenero has helped organizations gain a competitive edge by leveraging audiovisual and conferencing technology as productivity tools. Our extensive knowledge of Audio Visual Systems, Video Conferencing, and Network Infrastructure delivers solutions that improve communication and drive efficiency throughout the client's organization.

The right technology can make or break a video meeting. Smart AV solutions can offer both in-office and remote participants an equal seat at the table, so everyone can engage and interact easily and comfortably. AI-informed technology can improve audio, video, and interactive experiences, creating a consistency across spaces and seamlessly connecting remote teams.

Our Constant Connect solution is a suite of managed services that assures technology readiness for all collaboration spaces. The suite includes:

  • Proactive Managed Services identify and solve issues before meetings even start.
  • UC Proactive Managed Services monitors rooms and UC platforms like Teams and Zoom to keep spaces fully functional.
  • Reactive Managed Services provide immediate assistance for all tech issues.
  • An Analytics Dashboard provides detailed data for more informed business planning.
  • AV Staffing Services provide on-site support of complex AV technology.

We are growing rapidly, and our recent acquisition by Ricoh in October 2022 has accelerated our growth. This acquisition will help RICOH support its customers with their growing number of offices, meeting rooms, and learning spaces that are quickly being modified to support hybrid working and learning models.

Cenero has a new headquarters building in Malvern, PA, and 4 other U.S. offices. (New York, Washington DC, Charlotte, and Dallas)

We offer a range of flexible AV solutions that improve communication, drive productivity, and empower collaboration. Our suite of solutions includes systems design and delivery, as well as managed services, which fits in perfectly with Ricoh's portfolio of digital workplace solutions.

At Cenero, we have a vibrant corporate culture which focuses on work/life balance. Cenero has won numerous awards including Best Place to Work and Inc Magazine's List of the 5000 Fastest Growing Companies (both awards 4 times). You can choose from a broad selection of medical, dental, vision, life insurance, and disability insurance options. You can contribute to your financial security with a Retirement Savings Plan (401K) with a company match. You can augment your education with tuition assistance programs. Enjoy paid vacation time and paid holidays annually. All of your benefits begin on Day One of employment.

Cenero provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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