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Healthcare Customer Service Specialist

2 months ago

Durango, Colorado, United States CommonSpirit Health Mountain Region Full time
Position Overview:


As a vital member of our healthcare team, you will play a crucial role in enhancing patient experiences and supporting our mission of compassionate care.

Key Responsibilities:

In this role, you will:

  • Deliver administrative support within a medical facility, encompassing tasks such as reception duties, telephone communication, management of medical records, processing charges, and facilitating referrals.
  • Engage collaboratively with both the healthcare team and patients/families to address and fulfill their physical, emotional, and spiritual needs.
  • Exhibit personal accountability for relationship-centered care, aligning with our organizational mission and core values.

Qualifications:

To be considered for this position, candidates should possess:

  • A background demonstrating proficiency in office operations, including computer skills, filing, and answering phones.
  • A High School Diploma or GED.

Physical Requirements:

This position involves sedentary work, requiring prolonged periods of sitting and the ability to exert/lift up to 10 lbs occasionally.

About CommonSpirit Health Mountain Region:

We are dedicated to fostering healthier communities and advocating for those in need. Our organization is recognized as one of the largest nonprofit, faith-based health systems in the nation, with a workforce of over 150,000 employees.

Benefits:

We offer a comprehensive benefits package designed to support your well-being, including:

  • Medical, Dental, and Vision coverage
  • 401K with a generous match
  • Daycare Flexible Spending Account
  • Tuition Reimbursement
  • Student Loan Forgiveness

We are committed to a diverse and inclusive workforce, welcoming all qualified applicants without discrimination.