Service Manager, Ag Equipment

20 hours ago


Alexandria, Louisiana, United States gpac Full time
Service Manager, Ag Equipment

We are seeking a highly skilled and experienced Service Manager to join our team at our Ag Equipment dealership in the Elgin area. As a Service Manager, you will be responsible for leading our service department and ensuring that our customers receive exceptional service and support.

Key Responsibilities:
  • Develop and implement a priority system for scheduling service work to ensure timely completion and customer satisfaction.
  • Ensure that all manufacturer warranty claims are completed and filed in a timely manner.
  • Schedule and assign job and work areas to employees based on their skills and knowledge, and the customer's needs.
  • Order parts as needed to ensure that our customers receive prompt and efficient service.
  • Coordinate training programs to ensure that our employees have the necessary skills and knowledge to provide exceptional service.
  • Monitor and analyze monthly metrics to ensure that our department is meeting its goals and objectives.
Requirements:
  • Proven leadership and communication skills, with the ability to motivate and inspire a team.
  • The ability to thrive in a fast-paced environment, with a sense of urgency and a focus on delivering results.
  • Excellent problem-solving and analytical skills, with the ability to think critically and make sound decisions.
Benefits:
  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including health insurance and a 401(k) match.
  • A generous PTO policy and opportunities for professional growth and development.

GPAC is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States. We are committed to delivering exceptional results and building long-term relationships with our clients and candidates.


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