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Customer Service Representative

2 months ago

Melbourne, Florida, United States Toyota of Melbourne Full time
Job Overview

At Toyota of Melbourne, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. This role is responsible for ensuring that our customers have a truly exceptional experience while visiting our Collision Department.

Key Responsibilities:

  • Follow up with customers to ensure their needs are met and their expectations are exceeded.
  • Utilize strong communication and interpersonal skills to build rapport with customers and provide exceptional service.
  • Manage customer schedules and update them in a timely manner.
  • Work collaboratively with the Collision Department team to ensure seamless customer service.
  • Develop and maintain a positive and professional attitude, even in challenging situations.

Requirements:

  • Self-motivated and results-driven individual with a strong work ethic.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • High level of organization and attention to detail.
  • Ability to work effectively in a team environment.

Benefits:

  • 401k plan with company match.
  • Health, dental, and life insurance benefits.

Work Environment:

This is a full-time, hourly position working Monday through Saturday. The work schedule is 40 hours per week, with a flexible schedule to be determined.

Equal Opportunity Employer:

Toyota of Melbourne is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment where all employees feel valued and supported.