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Network Documentation Specialist

2 months ago

San Jose, California, United States Trilyon, Inc. Full time
Job Description

Trilyon, Inc. is seeking a highly skilled Network Documentation Specialist to join our team. As a key member of our documentation team, you will be responsible for creating high-quality documentation for our networking and cloud products.

Key Responsibilities:
  • Document Creation: Develop detailed documentation for our networking and cloud products, including user guides, technical manuals, and release notes.
  • Technical Writing: Write clear and concise documentation that meets the needs of our customers and internal stakeholders.
  • Collaboration: Work closely with cross-functional teams, including engineering, product management, and quality assurance, to ensure that documentation is accurate and up-to-date.
  • Process Improvement: Continuously evaluate and improve our documentation processes to ensure that they are efficient and effective.
  • Knowledge Sharing: Share knowledge and best practices with other team members to improve overall documentation quality.
Requirements:
  • Education: Bachelor's degree in English, Engineering, or a related field.
  • Experience: Minimum of 5 years of experience as a Technical Writer in Networking, Telecom, Cloud, or Storage industries.
  • Skills: Proficient in creating videos using the Adobe Acrobat Suite, experience with Git, Markup, or AsciiDoc use case documentation, and topic-based writing.
  • Soft Skills: Exceptional attention to detail, strong commitment to maintaining document quality, and ability to write documentation from scratch.