End User Device Technician

5 days ago


Calhoun, Georgia, United States ManTech Full time
Secure Our Nation, Ignite Your Future

We are seeking a highly skilled and experienced End User Device/Network Technician to join our team in Augusta, GA.

The successful candidate will be responsible for installing and troubleshooting all desktop devices, including desktop VTCs and associated equipment, such as MFDs, laptops, and conference rooms.

Key Responsibilities:
  • Provide installation/troubleshooting support to VOIP phones, Teleconferencing equipment, AVMM/conference rooms, printers, desktop computers, and other hardware devices as requested.
  • Support refresh, modernization, and Service Task Order activities as required.
  • Travel to support other locations within the area as needed.
  • Follow proper processes of equipment classification and sanitization.
  • Conduct equipment surveys, inventories, complete database updates, and assist with logistical services for associated equipment.
  • Work all of the above requirements within Service Level Agreement time windows.
Requirements:
  • 1+ years of hands-on experience in IT hardware support.
  • Possess an IAT level II baseline certification as defined by DoD 8570.01-M such as Security + (must attain within 6 months).
  • Experience in installation/troubleshooting of end user devices such as VOIP phones, Teleconferencing equipment, AVMM/conference rooms, printers, desktop computers, and other hardware devices and completion of associated cabling work.
  • Customer-facing experience.
Preferred Qualifications:
  • Experience supporting CAN networking requirements.
  • Experience with a ticketing system, preferably ServiceNow.
  • Quality cabling skills in installation, splicing, and fabrication.
Clearance Requirements:
  • Must have a current/active TS/SCI w/ Polygraph.

ManTech International Corporation is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000.



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