System Administration Expert
1 month ago
Job Number:
Join a team dedicated to enhancing technology access and efficiency. Eclaro is seeking a Windows System Admin to support our client's IT operations.
Our client is committed to delivering high-quality IT services to the public sector, empowering individuals and organizations to reach their full potential. If you possess the skills and dedication required, this role offers a fulfilling opportunity.
Position Overview:
- As the organization expands, we are looking for a skilled System Administrator to manage ongoing tasks and projects that facilitate the smooth operation of the company and its remote offices.
- This position demands attention to detail, strong organizational skills, and a proactive, collaborative approach.
- Effective communication with cross-functional teams is crucial for achieving successful outcomes.
- You will ensure an optimal end-user experience while maintaining a secure and efficient environment.
- Responsibilities include monitoring, reviewing, and resolving support tickets.
- As a System Administrator, you will support both on-premises and cloud infrastructure, assisting employees with hardware and software issues.
- Administer and maintain computing environments, including hardware, systems software, applications, and configurations.
- Oversee virtual environments both on-premises and in the cloud.
- Research and recommend software and hardware solutions.
- Conduct onboarding and offboarding sessions for new hires.
- Manage office network security and troubleshoot infrastructure issues.
- Lead complex IT and security projects in cloud and on-premises settings.
- Collaborate with the team to assess and enhance network and security posture.
- Occasionally lead efforts for new network and security deployments, both on-site and remotely.
- Create and maintain comprehensive network documentation, including IP schemes and inventory.
- Support a variety of devices, including servers, workstations, laptops, and mobile devices.
- Resolve technical and system issues independently.
- Respond to end-user support requests through email and ticketing systems.
- Manage multiple tasks and prioritize effectively for personal and project time management.
- Deploy hardware and software for existing and new users.
- Continuously monitor and suggest improvements to processes and procedures.
- Oversee local and remote backup management.
- Engage in new projects, documentation, and knowledge sharing with the team.
- 4-5 years of experience in IT administration.
- Proficient in Active Directory management and Office 365.
- Familiarity with various operating systems, including Microsoft OS, macOS, and Linux.
- Experience with cloud platforms, particularly Azure, is a plus.
- Strong background in network troubleshooting and resolution.
- Knowledge of monitoring systems and security applications.
- PowerShell scripting skills are advantageous.
- Excellent customer service and troubleshooting abilities.
- Strong verbal and written communication skills, with the ability to engage effectively with non-technical individuals.
- Ability to influence and build trust with stakeholders at all levels.
- Strong organizational skills to manage multiple complex projects under tight deadlines.
- 401k Retirement Savings Plan.
- Commuter Check Pretax Commuter Benefits.
- Eligibility for Medical, Dental & Vision Insurance.
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