Commercial and Residential Landscaping Professional

2 weeks ago


Akron, Ohio, United States BraveView, Inc. Full time

Are you passionate about providing exceptional outdoor experiences? BraveView, Inc. seeks an Account Management Specialist - Outdoor Services to manage a diverse portfolio of landscape accounts. Your primary goal will be ensuring seamless operations while fostering long-term partnerships with clients.

Salary: $65-70k per year (including incremental growth potential)

Job Overview:

Responsibilities
  1. Manage a portfolio of landscape accounts to guarantee customer satisfaction, retention, and renewals
  2. Upsell ancillary services and property enhancements beyond the base contract
  3. Develop detailed property improvement plans for assigned accounts
  4. Collaborate closely with clients to address their concerns and needs
  5. Oversee job quality maintenance at the highest level
  6. Implement safety procedures and policies, and enforce adherence among team members

Requirements:

  • 3+ years of customer-facing experience in landscaping or a related industry
  • Excellent communication and interpersonal skills
  • Able to create lasting relationships with key clients
  • Strategic thinking and creative problem-solving abilities
  • Possess strong organizational and time management skills

Benefits:

  • Competitive base salary: $65-70k per year
  • Vehicle take-home
  • PTO package including two weeks paid vacation, Christmas week off, and holidays
  • 401k match of 3%

About the Role:

This position entails driving business growth by identifying opportunities for upselling, cross-selling, and enhancing customer experiences. Performance will be measured by key performance indicators such as sales targets, customer satisfaction, and productivity.



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