Claims Adjuster I

4 weeks ago

Grapevine, Texas, United States CareGard Warranty Services Full time
About CareGard Warranty Services

CareGard Warranty Services, Inc. is a leading extended warranty provider in the nation, known for its superior service and commitment to excellence. We are seeking a highly skilled Claims Adjuster I to join our team and contribute to our mission of improving the automotive industry.

Job Summary

The Claims Adjuster I will be responsible for adjudicating ancillary claims, answering questions about claims status and contract coverage, and providing high-quality customer service to our clients and customers. This role requires excellent communication skills, a strong understanding of ancillary policies, and the ability to work accurately and efficiently in a fast-paced environment.

Key Responsibilities
  • Adjudicate ancillary claims and answer questions about claims status and contract coverage
  • Provide high-quality customer service to clients and customers
  • Work directly with repair facilities to process verified claims and provide payment on approved claims
  • Answer internal and external claim and coverage inquiries via phone, email, and mail
  • Collaborate with other adjusters and departments to ensure accuracy and timely customer service
Requirements
  • 2 years of experience as a Lube Tech or Service Advisor (preferred)
  • Excellent customer service skills
  • Career-minded and values continued growth
  • Bilingual - Spanish/English (preferred)
  • Working knowledge of Microsoft Word, Excel, and Outlook products
  • Data entry accuracy is a must
  • Reliability and dependability are essential in this position
Benefits
  • Nine paid holidays
  • Education and licensing assistance
  • Paid time off (10 days the first year)
  • No evenings or weekends
  • Health, dental, and vision insurance
  • Employee recognition and company events

CareGard Warranty Services offers a competitive hourly rate of $15.50, with opportunities for advancement. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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