Medical Office Assistant

3 days ago


Kent WA USA, United States Demo - Maximus Full time
Job Summary

As a Medical Office Assistant at Demo - Maximus, you will play a vital role in supporting the Veterans Evaluation Services (VES) team. Your primary responsibilities will include assisting providers and veterans on exam days, updating case statuses, and providing exceptional customer service.

Key Responsibilities:
  • Arrive 30 minutes prior to scheduled exams to prepare the waiting area and ensure a smooth process.
  • Display snacks, water, flags, and veteran materials in the provider's waiting area and post VES signs in the door.
  • Greet each veteran immediately, obtain medical history, diagnostic results, and medical records, and provide a sign-in sheet.
  • Provide information to providers, assist with vitals, and document and update OMS comments.
  • Keep all veteran information private and confidential.
  • Assist veterans in any way needed and maintain a courteous and respectful demeanor.
  • Adhere to local and externally relevant health and safety laws and policies.
Requirements:
  • High School diploma or general education degree (GED) required.
  • Valid driver's license required.
  • One to two years of training and/or certification in the medical field preferred.
  • CPR certified preferred.
  • Intermediate knowledge of pertinent medical terminology.
  • Advanced verbal and interpersonal skills.
  • Advanced written communication skills, including excellent grammar.
  • Advanced reading and comprehension abilities.
  • Advanced analytical skills and detail-oriented.
  • Advanced multi-tasking skills.
  • Advanced organizational and prioritization skills, with strong ability to meet strict deadlines.
  • Proficient typing skills.
  • Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.
About Demo - Maximus

Demo - Maximus is a leading provider of business process management and technology solutions. With over 30,000 employees worldwide, we partner with government agencies to improve outcomes for citizens and increase productivity, accuracy, accountability, and efficiency.

We are committed to complying with vaccine mandates and offer a supportive work environment with opportunities for promotion and career advancement.



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