Financial Center Manager Associate

4 days ago

Columbus, Ohio, United States Fifth Third Bank, N.A. Full time
Job Summary:

We are seeking a talented Financial Center Manager Associate to join our team at Fifth Third Bank. As a key member of our leadership team, you will be responsible for participating in a comprehensive onboarding and education program, which includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred, and Sales & Operations Management. This role will provide a robust learning approach for successful candidates to prepare for a Financial Center Manager position.

Key Responsibilities:

Complete the FCMA roadmap as intended and all onboarding activities from day one to program completion, including the successful completion of a Consultative Selling Skills Certification

Become proficient at deepening Consumer and Small Business customer relationships by providing a memorable customer experience

Gain knowledge, demonstrate, and maintain a working knowledge of Fifth Third's products, services, processes, and internal resources to stay informed, guide, and lead the team

Become skilled at the consultative sales process to proactively identify the financial needs of current or prospective customers and recommend the appropriate solutions to meet those needs

Understand how to develop an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support

Learn how to source, develop, coach, and lead a team that reinforces our Core Values and business strategies

Learn to cultivate a One Bank culture that proactively collaborates with business partners

Participate in activities that benefit the communities we serve

Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling the ethical behavior expected from every employee

Requirements:

College degree or two (2) or more years of leadership experience in a sales environment

Ability to professionally represent Fifth Third Bank in verbal and written communication

Capable of analyzing credit and financial information

Ability to successfully execute and coach sales activities

Exhibits business acumen

Demonstrated ability in making sound decisions

This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site provides the MU4R questions and registration.

Working Conditions:

Normal office environment.

Extended viewing of computer screens.

Periodic travel within the Bancorp footprint to attend meetings and/or training.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status, or any other legally protected status.

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