Senior IT Operations Engineer

5 days ago

Memphis, Tennessee, United States xAI Full time
About xAI

xAI is a cutting-edge organization dedicated to developing AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge.

Our team is comprised of highly motivated and experienced engineers who thrive on curiosity and appreciate challenging themselves. We operate with a flat organizational structure, encouraging all employees to be hands-on and contribute directly to the company's mission.

Leadership is given to those who show initiative and consistently deliver excellence. Strong communication skills are essential, as engineers are expected to concisely and accurately share knowledge with their teammates.

Job Responsibilities
  • Oversee the procurement, deployment, maintenance, and support of business applications to ensure alignment with xAIs operational and strategic goals.
  • Administer and optimize tools like Okta, Rippling, GSuite, Notion, various cloud services, and Slack to enhance productivity and collaboration across global teams.
  • Ensure robust, secure, and efficient IT infrastructure. Manage employee laptops, focusing on top-notch security measures, and implement IT and InfoSec policies to safeguard xAI's information assets.
  • Streamline the processes for onboarding new employees and offboarding departing ones, ensuring efficient handling of IT resources and access rights.
  • Maintain excellent network connectivity in all offices for seamless work environments and uninterrupted virtual meetings.
  • Work closely with InfoSec, Supercomputing, Leadership, and Networking teams to ensure integrated IT solutions that support xAI's mission to advance human scientific discovery.
Preferred Skills and Experience
  • You've been the first or early IT hire in a previous role, adept at wearing multiple hats, from hands-on troubleshooting to strategic planning.
  • Experience in scaling IT operations from the ground up is highly desirable.
  • Deep knowledge of enterprise systems, cybersecurity, and IT operations. Familiarity with managing cloud environments, SaaS applications, and endpoint security.
  • Proven track record of building and leading IT teams, knowing when to contract external expertise versus hiring full-time staff.
  • Exceptional at diagnosing issues, implementing solutions quickly, and preempting future IT challenges with innovative thinking.
  • Experience in managing cross-functional projects, ensuring IT initiatives support business objectives and are delivered on time and within budget.
  • Strong interpersonal and communication skills to effectively collaborate with various departments globally and convey complex IT concepts to non-technical stakeholders.
Benefits
  • Competitive cash and equity-based compensation.
  • Medical, dental, and vision insurance.
  • Unlimited paid time off subject to prior approval.

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