Operations Specialist
1 day ago
Job Location: Global
Job Duration: 6 Months
Reason: Vacant Position
Department: Prime Brokerage & BD Ops
Job Category: Operations
Job Description:Your Impact:
- As a key member of our Custody Services team, you will have the opportunity to provide exceptional client service to our institutional client base, processing asset transfers and handling client inquiries with precision and care.
Our Impact:
- Our Operations division is a dynamic and multi-faceted team that partners with all parts of the firm to deliver banking, sales and trading, and asset management capabilities to clients around the world.
- We provide essential risk management and control to preserve and enhance the firm's assets and reputation.
- For every trade agreed, every new product launched, or market entered, our team develops the processes and controls that make business flow.
- Custody Services is responsible for providing centralized asset transfer services to Prime Brokerage and Prime Clearing clients.
- We excel at finding commercial solutions that meet our clients' needs without compromising risk and control.
How You Will Fulfill Your Potential:
- Work directly with clients and client services teams in the Global Banking & Markets to process asset transfer requests.
- Tap into your investigative skills to find answers to client queries and solutions for issues that arise daily.
- Investigate exceptions in our internal books and records to identify resolution and escalate issues as they arise.
- Work closely with Treasury Operations on cash settlement to minimize settlement delays for clients and mitigate the impact of large client transfers on firm funding projections.
- Analyze and improve processes and procedures with an eye for reducing risk and eliminating repetitive effort.
- Help influence client behavior to achieve superior operational and client service outcomes.
Skills:
- Must be comfortable presenting complex information in a structured and concise manner and be able to work in a fast-paced environment with multiple processing deadlines throughout the day.
- Razor-sharp attention to detail paired with prudent risk aversion and control-forward thinking.
- Constant drive to implement process improvement and challenge inefficiencies.
- Strong interpersonal skills and ability to work well with a team.
- Ability to manage smaller projects and initiatives, influence others, and implement change in a consensus-driven environment.
Preferred Qualifications:
- Proficiency in Microsoft Excel, specifically pivot tables, look-up functions, and general data analysis VBA coding and Excel/Outlook macro experience a plus but not required.
Education:
Bachelor's degree
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