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Retail Store Manager

2 months ago

Auburn Hills, Michigan, United States Converse Full time

About the Role:

As a Store Supervisor at Converse, you will play a key role in driving sales and profitability targets while providing exceptional customer service and visual merchandising support. You will work closely with the Store Manager to ensure seamless store operations, including opening and closing procedures, visual merchandising, and inventory management.

Key Responsibilities:

  • Assist in delivering financial budget and contribute to the store's financial performance through efficient sales, revenue, and shrinkage metrics.
  • Partner with the Store Manager to ensure consistent execution of operating and merchant standards, including visual merchandising, promotions, and markdowns.
  • Provide outstanding customer service and lead by example, demonstrating the STARS MANTRA daily.
  • Ensure employees are cross-trained in all areas of operation, including footwear, apparel, equipment, cashiering, and back of the house.
  • Mentor and encourage team members to reach sales and revenue goals.

Requirements:

  • High School Diploma or GED
  • 1-2 years of retail experience
  • Excellent communication and problem-solving skills
  • Ability to work evenings, weekends, and holidays as needed
  • Physical ability to stand for extended periods, climb ladders, and perform other retail floor functions

About Converse:

Converse is a global leader in the footwear industry, known for its iconic Chuck Taylor All Star sneakers and commitment to self-expression. We value diversity, creativity, and individuality, and we're looking for talented individuals who share our passion for innovation and customer service.