Behavioral Health Case Manager

4 weeks ago


Centerville, Ohio, United States CVS Health Full time
Job Summary

This is a full-time field-based telework position, in Ohio. The successful candidate will be responsible for providing comprehensive and highly coordinated behavioral health services for children with serious/complex behavioral health needs involved in, or at risk for involvement in, multiple child-serving systems.

Key Responsibilities
  • Collaborate with case managers, supervisors, Medical Directors and/or other health/behavioral health programs to overcome barriers to meeting goals and objectives.
  • Conduct comprehensive evaluation of referred member's needs/eligibility and recommends an approach to case resolution and/or meeting needs.
  • Identify high risk factors and service needs that may impact member outcomes and care planning components with appropriate referral to clinical case management or crisis intervention as appropriate.
  • Coordinates and implements assigned care plan activities and monitors care plan progress.
  • Works collaboratively with the members' Child and Family Teams.
  • Identifies and escalates quality of care issues through established channels.
  • Utilizes negotiation skills to secure appropriate options and services necessary to meet the member's benefits and/or healthcare needs.
  • Provides coaching, information and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices.
Requirements
  • Must reside in Ohio, preferably in Butler/Warren County, or in/between Montgomery county and Auglaize county Ohio.
  • 2+ years of experience in behavioral health, social services, or human services.
  • 2+ years of experience with personal computers, keyboard and multi-system navigation, and MS Office Suite applications (Outlook, Word, Excel, SharePoint).
  • 2+ years of experience in children's mental health, child welfare, developmental disabilities, juvenile justice, or a public sector human services or behavioral health care field, providing community-based services to children and youth, and their family/caregivers.
  • 2+ years' experience in one or more of the following areas of expertise: family systems, community systems and resources, case management, child and family counseling/therapy, child protection, or child development.
Preferred Qualifications
  • Case management and discharge planning experience.
  • Managed Care experience.
  • Medicaid experience.
Education

Bachelor's degree or non-licensed master level clinician required, with either degree being in behavioral health, human services, health services, or public health (i.e. psychology, social work, marriage and family therapy, counseling, juvenile justice).


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