Management Consultant

4 weeks ago


Centerville, Ohio, United States CVS Health Full time
Job Summary

CVS Health is seeking a highly skilled Case Management Coordinator to join our team. As a key member of our healthcare team, you will play a critical role in providing comprehensive and highly coordinated behavioral health services for children with serious/complex behavioral health needs.

As a Case Management Coordinator, you will utilize your critical thinking and judgment to collaborate and inform the case management process, facilitating appropriate healthcare outcomes for members through care coordination, support, and education. You will be clinically and culturally competent, with training and experience necessary to manage complex cases in the community across child-serving systems.

Key Responsibilities
  • Conduct comprehensive evaluations of referred members' needs/eligibility and recommend approaches to case resolution and/or meeting needs.
  • Identify high-risk factors and service needs that may impact member outcomes and care planning components, with appropriate referral to clinical case management or crisis intervention as needed.
  • Collaborate with case managers, supervisors, Medical Directors, and/or other health/behavioral health programs to overcome barriers to meeting goals and objectives.
  • Work collaboratively with members' Child and Family Teams to provide coaching, information, and support to empower members to make ongoing independent medical and/or healthy lifestyle choices.
  • Monitor, evaluate, and document care in compliance with regulatory and accreditation guidelines and company policies and procedures.
Requirements
  • 2+ years of experience in children's mental health, child welfare, developmental disabilities, juvenile justice, or a public sector human services or behavioral health care field, providing community-based services to children and youth, and their family/caregivers.
  • 2+ years' experience in one or more of the following areas of expertise: family systems, community systems and resources, case management, child and family counseling/therapy, child protection, or child development.
  • Bachelor's degree or non-licensed master level clinician required, with either degree being in behavioral health, human services, health services, or public health (i.e. psychology, social work, marriage and family therapy, counseling, juvenile justice).

This is a full-time field-based telework position, with up to 50% travel within the assigned region. Some travel to the New Albany office may be required for trainings/meetings. Mileage is reimbursed per our company expense reimbursement policy. Willing and able to work beyond core business hours of Monday-Friday, 8am-5pm, as needed.

This position is eligible for a CVS Health bonus, commission, or short-term incentive program in addition to the base pay range listed above. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.



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