Sales Ambassador

6 days ago


Los Angeles, California, United States Diptyque Paris Full time

About Diptyque Paris

Diptyque Paris is a luxury fragrance house that has established itself as a leading brand in the home and personal fragrance industry. We are seeking a highly motivated and experienced sales professional to join our team as a Seasonal Sales Ambassador.

Job Summary

The successful candidate will be responsible for acquiring, cultivating, and maintaining relationships with our clients through deep product knowledge, personal engagement, and luxury service. They will also be expected to enhance the client experience by connecting with clients in a genuine and meaningful way, providing advice and knowledge that clients may not have realized they needed, and exhibiting behaviors that support client satisfaction goals.

Key Responsibilities

  • Provide exceptional customer service and build strong relationships with clients
  • Develop and maintain product knowledge to effectively advise clients on our luxury fragrances
  • Utilize selling tools and store technology to sell across all channels effectively
  • Achieve personal sales and boutique KPI goals
  • Cultivate and grow client base through personalized connections and digital tools
  • Assist in operational tasks, including maintaining the selling floor, back-of-house, and visual merchandising
  • Follow and implement company policies and procedures

Requirements

  • Minimum of 3 years of sales experience in luxury retail industry; beauty experience a plus
  • Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
  • Proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook
  • Industry awareness and strong business acumen
  • Strong verbal and written communication skills and excellent organizational skills
  • Passion for the Beauty and Fragrance Industry

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