Pet Care Coordinator

1 month ago


Daly City, California, United States Banfield Full time
Job Summary

We are seeking a highly skilled and dedicated Client Service Coordinator to join our team at Banfield. As a key member of our hospital staff, you will play a vital role in ensuring the exceptional client experience and driving the flow of clients and pets through our hospital.

Key Responsibilities
  • Actively promote hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
  • Maximize the number of pets seen by the hospital team through efficient and productive hospital operations.
  • Provide professional, efficient, and exceptional service to clients at all times, including welcoming and educating them about their pet's health.
  • Educate clients about Optimum Wellness Plans, preventative care, and pet health needs.
  • Assist incoming and outgoing clients with documentation, entering pet information, and providing necessary instructions and information.
Requirements
  • Leadership and customer focus skills.
  • Ability to multi-task and manage multiple tasks at once.
  • Strong communication and organizational skills.
  • Problem-solving skills and ability to identify and analyze problems.
  • Client service skills and ability to provide attentive and courteous service.
What We Offer

As a Client Service Coordinator at Banfield, you will have the opportunity to work in a dynamic and supportive environment, with a focus on delivering exceptional client service and driving business results. We offer competitive compensation and benefits, as well as opportunities for professional growth and development.


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